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Last updated: January 2025
Introduction
Chow & Tell ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
Information We Collect
Information You Provide
- Account Information: Email address for authentication and communication
- Food Data: Photos of meals you choose to capture
- Audio Recordings: Voice descriptions of your meals (processed locally on your device)
- Feedback: Any feedback or suggestions you provide
Automatically Collected Information
- Usage Data: How you interact with the app
- Device Information: Device type, operating system version
- Analytics: App performance and crash reports
How We Use Your Information
We use the information we collect to:
- Provide and maintain our food tracking service
- Process your meal photos to identify food and nutrition information
- Improve and personalize your experience
- Communicate with you about updates and features
- Respond to your feedback and support requests
- Monitor and analyze usage patterns to improve the app
Data Processing and Storage
- Audio Processing: All voice recordings are transcribed locally on your device using WhisperKit. Audio never leaves your device.
- Photo Analysis: Food photos are sent to our secure servers for AI analysis to identify foods and nutrition information.
- Data Storage: Your data is stored securely using Firebase infrastructure with encryption at rest and in transit.
Data Sharing
We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who help us operate our service (under strict confidentiality agreements)
Data Retention
- Free Tier: Meal data is retained for 7 days
- Premium Tier: Meal data is retained indefinitely while your subscription is active
- Account Deletion: All your data is permanently deleted when you delete your account
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@chowandtell.app